Typed reports.
Attendees report in two taps: safety, health, harassment, and more. Every request is typed, geolocated, and reaches the dashboard instantly.
Festivals · Concerts · Trade shows
Built for organizers.
From the intimate concert to the 100,000-person festival, field teams aligned in real time. No download, no installation: just a URL, for everyone.
Trusted by the teams who work with us:
The essentials, in the field and at the command center.
Real-time map.
Every operation on a single interactive map. Open tickets, deployed teams, critical zones highlighted. A clear view, with no blind spots.
Collaborative incident logs.
Document every intervention in real time. Multi-user, shared between supervisors, downloadable at any time. One tool, everything together.
The command center.
On a big screen in the operations room, or on the supervisor's tablet / smartphone. A global view, immediate actions — all the event's activity fits on a single screen: the central event map, mini-maps to zoom in on each zone to watch, real-time metrics, and a continuous activity feed streaming ticket openings, assignments and closures, along with the teams currently intervening in the field.
Field teams. Perfectly orchestrated.
The third part of the My Angels ecosystem — alongside the visitor WebApp and the dashboard. Built for intervention: no app to install, just a personal code to log in. A single link is enough to onboard a team member, including outside reinforcements.
Lightning deployment
A single URL is all it takes.
Field partners — civil protection, security firms, volunteers, one-off reinforcements — access the intervention webapp through a simple web page. No app store, no installation, no personal data to register.
Ideal for briefing a provider the day before the event, onboarding reinforcements at the height of activity, or working with an external partner who isn't equipped with mobile hardware provided in advance.
Per-ticket group chat.
One conversation per intervention, between the team member, the supervising command center and the person who raised the alert. The right information arrives fast, complete and centralized — nothing missed, no garbled radio signal.
Guidance compass.
An arrow to follow, a distance to reach — nothing else. The team member sees which way to go and how many meters remain to reach the victim. A novel, one-of-a-kind tool for finding someone in a dense crowd, a sprawling campsite, a dark parking lot or a maze of corridors, without trying to orient on an unfamiliar map.
Poor network? Resilient service.
At an open-air festival, the cellular network is saturated from the first hour. My Angels was built specifically for these conditions: our tests run at a throughput equivalent to GPRS — twice as slow as EDGE.
The network becomes secondary.
Thanks to a purpose-built architecture, My Angels fears neither dropped connections nor congestion. In an open field or a dense crowd, navigation stays smooth and instant.
Prioritized, even in saturated areas.
My Angels processes requests as a priority, even when cell towers are saturated. The algorithms optimize how data is sent and received — every alert reaches its destination.
Frequently asked questions.
Can my visitors set up their account ahead of the event?
Yes, absolutely — and we strongly recommend it. Inviting your visitors to save My Angels before the day changes everything: the web app is already set up on their phones, and a single tap launches it should a situation arise. No more figuring out how to raise an alert under pressure — the reflex is already there, and the time saved can make all the difference. It's also a great way to show your audience that their safety was thought through well in advance, from the planning stage onward.
Do you help us with social media communication?
Absolutely, and it's an area where we have real experience. We help you put in place an editorial schedule that has proven itself across previous editions. It combines dedicated posts beforehand, to introduce My Angels to your community, then regular story reminders as the day approaches and throughout the event. The goal is simple: make sure every visitor knows the tool and has the right reflex before they ever need it. We naturally adapt this schedule to your editorial style and your channels.
And on-site communication — do you help with that too?
Yes, and we go well beyond simple recommendations. We provide all the print-ready files to deploy a genuine communication strategy across your whole site. You can display My Angels where your visitors pass and wait: at the bars, in the restrooms, in circulation areas, and also as visuals shown on your big screens between sets. This continuous visual presence ensures that, wherever they are, every visitor knows at a glance how to report a situation — and that's what maximizes adoption of the tool on the day.
Prepare your next event.
A guided demo on real-world scenarios — festival, concert, trade show or gathering. The My Angels team supports you from the brief to the day itself, and stays present throughout the event.
† Average value measured at the EDGE network throughput standard.
◊ Average value measured at the GPRS network throughput standard (twice as slow as EDGE).