Every feature, with nothing to install.
An instant service, with no install or update burden. My Angels runs in any browser, on any device. Fast, smooth and secure — at every moment.
Your guardian angels.
The app that watches over the public — at events, in hotels and along sports courses.
Three industries, one tool.
Festivals, hospitality venues and sporting events share one constraint: keeping the public safe across sometimes vast grounds. My Angels answers it with a single tool.
Events
Festivals, concerts, trade shows, pop-up events. Field teams coordinated in real time from a living map.
Hotels & campsites
Guests report anonymously in two taps and teams step in. A unique QR code on every piece of equipment, plus a 24/7 digital concierge.
Sport
Stadiums, arenas, cycling races and marathons. A secure, sealed perimeter and public health coverage across the entire course.
Just a URL. For everyone.
Universal, no compromise.
Built to work flawlessly on iOS and Android, smartphone, tablet or computer. A consistent experience, whatever device the user has.
The feel of a native app.
The WebApp used by the public can be added to the phone's home screen, with no app to install from a mobile store. Instant launch, optimized interface and one-tap access.
Choose, confirm, alert.
Custom categories.
The type of assistance is shown to the user up front (safety, health, comfort, etc.), then the request is routed straight to the right team, ready to respond.
Chat & geolocation.
Once a request is sent, an instant chat connects the requester to the response teams. GPS location updates continuously to ensure a fast, precise intervention.
Qualified before it is even sent.
Before sending, My Angels can automatically ask a few multiple-choice questions: location, nature of the issue, estimated urgency. The ticket reaches the teams complete — no back-and-forth.
Poor network? Resilient service.
The technology behind My Angels was born of focused research to deliver an optimal experience even on heavily degraded cellular networks. Our tests run at a throughput equivalent to GPRS — twice as slow as EDGE.
The network becomes secondary.
Thanks to a purpose-built architecture, My Angels fears neither dropped connections nor congestion. In an open field or a dense crowd, navigation stays smooth and instant.
Prioritized, even in saturated areas.
My Angels processes requests as a priority, even when cell towers are saturated. The algorithms optimize how data is sent and received — every alert reaches its destination.
The Dashboard.
The central tool for operationally managing assistance requests. Every report received appears in its own cell, identifiable by category through a colored accent and its precise reason.
Effortless command.
At the bottom of each ticket cell, the action menu enables a fast response: assign a team, open a dedicated chat with the ticket author and assigned teams, access real-time geolocation, or close the ticket in a single move.
Collaborative incident logs.
Create, edit and collaborate in real time. Downloadable at any time and always up to date, accessible and shareable across team members. One tool, all information centralized.
Live View.
A clear picture. At a glance.
Designed for mid- to large-scale festivals and sprawling sites, Live View gives you instant oversight of all on-site activity. At the heart of the interface, an interactive map updated in real time. Up to three sensitive zones can be highlighted — the main-stage pit, the living area, the campsite — to focus attention exactly where it matters most.
On the right, the key indicators (open tickets, teams deployed in the field, resolved situations) along with a time-stamped feed retracing every internal operation. Ideal for keeping a clear record and making the right calls at the right moment.
Shown on a big screen in the command center, Live View becomes the operational center of gravity.
Take the next step.
Ready to transform the public's experience? My Angels adapts to every format — from the smallest urban festival to the largest open-air gathering, and to every venue that welcomes the public.
Frequently asked questions.
Does My Angels include a team to handle assistance requests?
My Angels is built to work with the teams you already have — no imposed staff, no extra hiring. The solution provides the tool to manage assistance requests, plus training for a quick, intuitive start. From the dashboard, the supervisor assigns each request in a single move, and field teams step in on site with full context. On top of that, additional on-site teams can be provided, subject to our teams' availability.
Do you set up a booth at the venue?
My Angels is a digital equipment provider, serving safety and data centralization. Our business isn't to provide first response, security or prevention in the field: we plug into the teams already on site. We provide a complete tool and training to get the hang of it, designed to be operated by the teams already mobilized for the event.
Can My Angels be integrated into our own app?
Yes, and it's one of our strengths. Because My Angels is a WebApp, it integrates naturally inside a native app, on both iOS and Android — through a simple WebView. Our technical team guides your provider at every step, for an integration wrapped up in under 30 minutes of work. A smooth go-live that stays true to your brand, with zero friction for your users.
Do you travel on site for training?
Absolutely. Our team supports you both beforehand and on the day, depending on the plan you choose: hands-on training, a dedicated webinar, documentation and video tutorials available at any time. And throughout the operation, dedicated technical support stays by your side — you are never on your own.
† Average value measured at the EDGE network throughput standard.
◊ Average value measured at the GPRS network throughput standard (twice as slow as EDGE).